1. What is Medical Tourism or Health Tourism in simple words and is there any difference between the two?
2. How will I be benefited, if I choose India for my treatment or surgery?
3. Do you really recommend India as a medical destination?
4. Does my medical tourism package offered by MediEase include airtickets?
5. Can you be more specific on my overall savings?
6. Is the lower medical cost in India due to compromising on quality?
7. On the language front, would I face any problems?
8. How can I find out detailed information about the Hospital I visit?
9. What exactly is the role of MediEase in the medical tourism?
10. Tell me more about the tourism portion of my package?
11. How long do I have to stay in India after discharged from the hospital?
12. What if I need emergency level service?
13. Can I expect individualistic attention and personalized care to suit my ailment from the Doctors?
14. Where will my companion be accommodated during my stay at the hospital?
15. What are the refund rules, if I drop out on my arrival?
16. In case I come alone to India, would you be able to provide me the required help and support?
17. Please explain the steps involved in seeking treatment in India through MediEase?
18. Can I get my treatment expenses reimbursed if I am treated in India?
19. How do I follow-up once I go back?

1. What is Medical Tourism or Health Tourism in simple words and is there any difference between the two?

There is no difference between Medical tourism and Health Tourism. It is also called wellness tourism. It is undergoing a medical treatment combining with enjoying an arranged tour of the country. It is a 2-in-1 package. You travel to another country having cheaper healthcare facilities to undergo medical treatment and thereafter explore the nation. Normally, patients from the West undertake journeys to regain their health and obtain cure for several diseases. This is precisely health, medical or wellness tourism.

2. How will I be benefited, if I choose India for my treatment or surgery?

In terms of expertise, professionalism, equipments and infrastructure, India is at par with the best healthcare service providers in the world. Indian doctors receive professional respect from their peers across the world. Moreover, India is able to offer better prices than any other country, for the world class quality health care.

These factors give India superior advantage in the field of medical care. Therefore, in India, you consult reputed medical professionals, receive treatment in the international quality hospitals, enjoy the exotic India as a tourist, and yet save substantially.

3. Do you really recommend India as a medical destination?

Once you become aware of the cost differential on any medical treatment or surgical procedure, between India and other countries, you will realize that India will still be cheaper even after adding the airfare. Apart from the cost advantage India offers you an array of scenic grandeurs.

4. Does my medical tourism package offered by MediEase include airtickets?

Normally we do not include air tickets in our Medical tourism packages. This is done for your benefit. Air tickets, if bought from the place of journey commencement are generally cheaper than those purchased from outside the country. Nevertheless, if you still prefer MediEase to make your air travel arrangements, please let us know and we will be ever ready and happy to do the needful.

However, the package includes every other cost such as airport transfers, hotel stay, meals, sightseeing, entry fees at monuments, museums, and the like. However, other personal expenses such as telephone calls, laundry shall not be part of the package.

5. Can you be more specific on my overall savings?

On an average, your gain may hover around 40-60% on medical bills if you decide to undergo treatments and surgeries in India. Charges in India for cosmetic and obesity surgeries are at substantially lower cost. Similarly, dental implant surgeries and cardiac procedures are also competitively priced.

6. Is the lower medical cost in India due to compromising on quality?

No, certainly not! The cost difference is genuine and is entirely due to economic reasons. That is, India being at a different stage economically, certain costs like malpractice insurance are not levied on medical facility providers as in the west. The beneficiaries obviously are the patients. These benefits are sizeable.

Regarding the concerns on quality, we are working in close coordination with hospitals, which are internationally recognized. They maintain the standards that are followed anywhere in the world in terms of staff, equipment, diagnosis methods, technology and facilities.

7. On the language front, would I face any problems?

MediEase ensure that you will not face any language problem during your stay in India. Nearly all the staff at the hospital and the tour guides speak in English. MediEase provides you with translators as well as interpreters between your language and English during your stay and hence language will not be an issue during your treatment, recovery and holidaying periods.

8. How can I find out detailed information about the Hospital I visit?

Once you send us an enquiry indicating your medical requirements, we shall reply promptly attaching all details including international references about the hospital. Meanwhile, you can go through our database of information about the hospitals.

9. What exactly is the role of MediEase in the medical tourism?

The staff at MediEase is all dedicated to ensure that your visit will be smooth and successful. We are aware that, otherwise, our country’s reputation is at stake. Our role is as intermediaries between patients and the hospitals. We take care of all the details during your stay, that comprise prescription, medicines, discharge formalities, accommodation, car rentals and so on.

10. Tell me more about the tourism portion of my package?

The package offered by MediEase is flexible and customized to suit your need and convenience. Based on the nature of your ailment or other concerns, you may plan your holidaying prior to or after your treatment. That is, either opt for a post treatment holiday and return for the final follow up with your physician or surgeon before you leave for home and alternatively, you may plan a pre treatment holiday to feel at ease before the treatment begins.

11. How long do I have to stay in India after discharged from the hospital?

Since recuperation takes time, and you are not supposed to be up and about after major medical procedure, doctors would prefer that you stay back for a short while for follow-up visits and post treatment examinations to lead you back to optimum health. So we recommend that you may take things a little easily, enjoy the beauty of India as you explore her and benefit from the health follow-up advice of experts.

However, exactly how long one may have to extend the stay is based on the nature of your status, the treatment, the days that you can spare etc.

12. What if I need emergency level service?

MediEase has special service wing to look after the patients who requires urgent attention, care and treatment. We arrange ambulance transfers from the airport to the hospital, immediately upon your arrival. We take care of all the administrative procedures such as registration etc., so that treatment commence without any unwarranted delay. Advantage in Indian hospitals, especially the ones MediEase is associated with, is that they give highest priority for emergency surgeries.

13. Can I expect individualistic attention and personalized care to suit my ailment from the Doctors?

You are assured of the best Individualistic attention and care as is the case for every patient admitted. This is possible since the hospital has a large, competent and dedicated panel of doctors at its service. Even your doubts, and apprehensions are cleared and the queries are responded by the concerned doctors themselves.

14. Where will my companion be accommodated during my stay at the hospital?

There is a range of hotels in the neighbourhood of the hospital. MediEase arranges a suitable accommodation for your companion based on your budgetary preferences. These hotels are located close by.

15. What are the refund rules, if I drop out on my arrival?

In such a situation, refund would be restricted to a limited amount, which depends on the amount that MediEase would be able to recover from the hotels/hospitals/airlines etc. Regarding the exact cancellation charges please refer to cancellation policy of MediEase in terms and conditions.

16. In case I come alone to India, would you be able to provide me the required help and support?

Yes, in such cases MediEase representative looks after all your requirements including waiting on you during your consultation with doctors, diagnostic tests as well as surgery and during convalescence. MediEase can also arrange for nursing services at your hotel after your discharge.

17. Please explain the steps involved in seeking treatment in India through MediEase?

Kindly refer our Medical Process Flowchart to understand sequence of steps involved.

18. Can I get my treatment expenses reimbursed if I am treated in India?

The hospitals you will be admitted, covered by many health insurance companies worldwide. Once you inform us your insurance provider, we shall let you know.

19. How do I follow-up once I go back?

We recommend keeping your personal physician abreast of your treatment details. MediEase can pass on all your prescriptions, medical reports and documents to your doctor once you go home.